404 - PAGE NOT FOUND

Missing or Broken Files

When you get a 404 error be sure to check the URL that you are attempting to use in your browser.This tells the server what resource it should attempt to request.

http://example.com/example/Example/help.html

In this example the file must be in public_html/example/Example/

Notice that the CaSe is important in this example. On platforms that enforce case-sensitivity example and Example are not the same locations.

For addon domains, the file must be in public_html/addondomain.com/example/Example/ and the names are case-sensitive.

Broken Image

When you have a missing image on your site you may see a box on your page with with a red X where the image is missing. Right click on the X and choose Properties. The properties will tell you the path and file name that cannot be found.

This varies by browser, if you do not see a box on your page with a red X try right clicking on the page, then select View Page Info, and goto the Media Tab.

http://example.com/images/banner.PNG

In this example the image file must be in public_html/images/

Notice that the CaSe is important in this example. On platforms that enforce case-sensitivity PNG and png are not the same locations.

The page cannot be found

The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

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Please try the following:

• Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.



• If you reached this page by clicking a link, contact
  the Web site administrator to alert them that the link is incorrectly formatted.
  



• Click the Back button to try another link.

HTTP Error 404 – File or directory not found.
Internet Information Services (IIS)

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Technical Information (for support personnel)

• Go to Microsoft Product Support Services and perform a title search for the words HTTP and 404.



• Open IIS Help, which is accessible in IIS Manager (inetmgr),
  and search for topics titled Web Site Setup, Common Administrative Tasks, and About Custom Error Messages.